Team Collaboration

 

Document and share pertinent job specific information to communicate among departments: ie: progress, obstacles, shift transition or any internal note that is critical to ensure success of work flow progress

• Always available online to everyone
• Auto-email updates send each morning and night
• Keep historical records for each job

The Email Alert system keeps all Team Members up to date with pertinent information, or status updates to any project. In PTS you can set up custom email lists for each project, you can also include a client email address as part of the report distribution. Alerts to keep employees up to the minute on all aspects of what is going on "NOW"

• Sales managers notified as soon as a job is ready
• Want to know if a job is overdue?
• Daily sales and productivity summaries

Store and document all historical communications between you and the customers. A place to reference anything and everything associated with a specific project or case.

• Store all client communication
• Store forensic acquisition photos
• Upload copies of signed invoices

PTS allows you to switch between different locations and allocate resources if collaborating on projects. For corporate users you can evaluate the current "State of Affairs" of the entired company from one central location.

• Team collaboration on projects at different locations
• Corporate level users can quickly compare each location
• Provide/deny custom employee access to one or more locations